km77Terms of Use

Account Opening and Our KYC Policy

To open a km77 account, you must provide your full legal name, email address, date of birth, and phone number. We require you to be of legal age in your jurisdiction—in most supported regions, this means 18 or older. We then ask for identity verification: a government-issued ID photo (national ID card, passport, or driver's license) and proof of address (utility bill, rental agreement, or bank statement dated within three months).

We undertake to review your identity documents within one to two business days. Our compliance team verifies that your name and identity match official records. We use TLS encryption to protect your documents during upload and storage. We do not share your personal data with third parties outside our payment processors and legal-compliance partners. Once verified, your account is active and you can deposit and withdraw funds immediately.

If we cannot verify your documents, we will contact you via email or phone to request clarification or alternative documents. We may temporarily restrict your account during review but will not permanently close it without giving you an opportunity to provide additional information. If you update your address, phone number, or legal name, you must notify us—we may request fresh proof of address or updated identity documents to maintain account integrity.

Deposits, Withdrawals, and Payment Terms on km77

We accept deposits via eight payment methods. E-wallets—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—transfer funds to our platform instantly or within seconds. Bank virtual accounts (mobile banking, local payment, online payment, e-wallet) typically settle within subject to verification to 24 hours depending on your sending bank's processing speed. We do not charge hidden deposit fees—all costs are displayed upfront before you confirm.

We display minimum and maximum account preferences in your account settings. New accounts may have lower limits that increase after 30 days of verified activity. Deposits are final—once we receive your payment and credit your km77 account, we do not offer refunds unless there is a technical error on our platform, which we will investigate and resolve within five business days.

During public holidays like Idul Fitri, Idul Adha, and Imlek, banking services may operate on reduced schedules. Withdrawal processing windows may extend. We announce extended windows in advance on our site. We do not offer expedited withdrawal processing or additional fees to bypass our review process—our standard flow applies equally to all users to maintain security and fairness.

Game Play and Bonus Terms on km77

Our km77 platform offers sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each category has its own rules and payout structures, which we display clearly before you engage.

We employ certified random number generation for all algorithmic games (slots, Dragon Tiger, Aviator). We do not use dealer bots on player-versus-player tables—your opponents are always other human km77 users. We monitor tables for collusion and fraud. If we detect cheating or coordinated unfair play, we close involved accounts immediately and may pursue legal action.

We do not currently offer bonus promotions with monetary amounts (e.g., "our matching offer bonus on first deposit"). Any promotional offers we introduce in future will be transparent about their conditions, wagering requirements, and withdrawal restrictions. Bonus terms, if any, will be published separately from these general terms and will be equally binding on our platform.

Dispute Resolution and Our Policy

If you have a dispute about a transaction, game outcome, or account issue, contact our support team through your km77 account dashboard. We aim to respond to all support requests within 24 business hours. We will investigate the matter, review our logs, and provide you with a resolution within 10 business days.

If we cannot reach agreement with you on a dispute, we may offer you the opportunity to escalate to arbitration rather than court proceedings. The arbitrator will be an independent third party agreed upon by both km77 and you. Arbitration decisions are binding. By using km77, you consent to arbitration as the primary dispute-resolution mechanism, except where local law prohibits arbitration clauses.

Jurisdiction Notice and Our Legal Framework

Our services are available only where local law permits online gaming and wagering. We operate selectively by jurisdiction. We do not operate globally, and we do not deliberately serve users in regions where gaming is prohibited by statute. Indonesia's regulations vary by province—some permit regulated platforms, others restrict specific activities, and some prohibit all online gaming. Before opening a km77 account, you are responsible for verifying that access and use comply with your jurisdiction's law.

When you register on km77, you affirm that you reside in or access our platform from a supported jurisdiction where online gaming is legal. We may require you to provide proof of residence. If we detect access from a restricted region, we may suspend or close your account. Our Privacy policy and Legal notice provide additional details about our compliance approach.

We advise users in cities like Jakarta, Surabaya, Bandung, and Medan to check local regulations before registering. If your jurisdiction broadly prohibits online gaming, we recommend against opening an account. Our compliance team monitors regulatory changes and updates our operational jurisdictions accordingly. We announce major changes in advance.

Data Protection and Your Privacy on km77

We protect your personal data—name, email, phone, address, payment information—using TLS encryption during transmission and storage. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and legal authorities when required by law. You can review and update your data anytime in your account settings. For full details, see our Privacy policy

We retain your account data for as long as your account is active, plus an additional period required by law (typically seven years for payment records). If you request account closure, we will delete non-essential personal data after this retention period expires. We may retain anonymized session logs for platform-improvement purposes.

Account Closure and Termination

You can close your km77 account anytime by requesting closure through your account settings or contacting support. We will process your closure within five business days. If you have an outstanding balance, we will hold your funds for 30 days while we verify there are no pending disputes, then process a withdrawal to your registered payment method.

We may close your account if you breach these terms—for example, if we detect fraud, collusion, underage access, or access from a restricted jurisdiction. If we close your account due to breach, we will notify you via email and attempt to contact you by phone. You may appeal the closure by responding to our notice within 10 business days. We will review your appeal and provide a final decision within an additional 10 business days.

Amendments to Our km77 Terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by email at least 30 days before the new terms take effect. If you continue using km77 after the 30-day notice period, you accept the updated terms. If you do not accept an update, you may close your account before the effective date.

Non-material clarifications or corrections—such as fixing typographical errors—may be made without advance notice. We will keep a version history of our terms on this page so you can review how they have evolved.

Summary of Your Key Obligations

• 1
  Provide accurate information during registrationRegistration

  Your name, address, and identity must match official records. We verify this during KYC review.

• 2
  Maintain your account securitySecurity

  Keep your password private. Do not share your login credentials. Enable two-factor authentication if available.

• 3
  Comply with local gaming lawsLegal

  Use km77 only where online gaming is legal in your jurisdiction. You are responsible for verifying this.

• 4
  Do not engage in fraud or collusionFair Play

  Do not attempt to manipulate games, collaborate with other players unfairly, or abuse our platform.

• 5
  Report issues promptly to supportSupport

  If you suspect fraud, unauthorized access, or technical problems, contact us immediately.

Contact and Support

If you have questions about these terms or need clarification, contact our support team through your km77 account dashboard. We respond to most inquiries within 24 business hours. You can also visit our FAQ page for common questions or our About us page for additional platform information.

These Terms of Use are effective as of the date shown in your account settings and remain in effect until amended or your account is closed. By continuing to use km77, you acknowledge that you have read, understood, and agree to be bound by these terms.